Vinted Shoppers Voice Frustration Over Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a different size category than originally posted due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
